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The e-mail fields are used to send and receive notification/confirmation emails.

The Admin e-Mail is required to notify the administrator when a new order is placed or confirmed. If you want to notify multiple administrators, you have to separate each address with a comma, such as: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

The Sender e-Mail is an optional parameter used to specify an e-mail address as sender. For example, if you don't want to receive replies from the notification e-mails sent to the customers, you could use a no-reply address as sender. If you leave this field blank, the first address specified in the Admin e-Mail setting will be used.

If you need to always attach a specific file to your customers (like an agreement PDF), you can upload that file through the Mail Attachment setting. Only one file can be uploaded here.

If you want to notify your customers and/or the administrator(s) and/or the employees only for certain order statuses, you should check the following parameters:

  • Send to Customers with Order, allowed values are [only confirmed, pending or confirmed, never]
  • Send to Employees with Order, allowed values are [only confirmed, pending or confirmed, never]
  • Send to Admin with Order, allowed values are [only confirmed, pending or confirmed, never]

You can also attach the ICS and/or CSV file of the order in the e-mail of your customers, employees and administrators. For example, the ICS file can be used to add the appointment into your Google Calendar just by opening it.

Last Update: 2019-07-09
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